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Supplier Zone
We believe in building long-term, trusted relationships with suppliers who share our values and commitment to delivering the best possible experience for our residents.
Together with our suppliers, we’re committed to being a great place to live for our students, a great place to work for our colleagues, and a great place to invest for our stakeholders.
Our Supplier Zone
We’re committed to building long-term, collaborative relationships with suppliers and contractors who are aligned with our purpose: Creating a Home for Success.
We provide a flexible, transparent, and mutually beneficial partnership for all our suppliers and work closely with them to raise standards and deliver responsible and transparent supply.
On this page, you’ll find key resources, including links to our Supplier Portal (for orders, account details and payments) and details of our Supplier Code, which outlines our expectations around ethical conduct, environmental responsibility, and shared values.
Our Suppliers Code
Building long-term, trusted partnerships is important to us. Our goal is to lead on sustainability and raise standards in the living sector. We want our places to deliver sustainable growth for our people, our communities and the planet.
Our Supplier Code – outlined below – highlights our code of conduct and aims to help us deliver strong, mutually beneficial partnerships. There you’ll find out more about our processes, controls and account payable processes.
Working in partnership with us:
Ensuring an ethical and fair procurement process and resulting supply chain is no easy task, and it is important that any company working with our business understands that we ask questions about how they mirror our values and minimum standards – not just at the start of the relationship but at regular intervals throughout, and our Procurement Team is on hand to help with this.
We believe great partnerships are built on trust, transparency, and shared values. When you work with Unite Students you can expect:
- A fair and respectful procurement process
- Equal and consistent treatment for all suppliers
- Professionalism and confidentiality
- Close collaboration
- Clear terms of engagement
- Ethical and transparent business practices
- A strong focus on health and safety
- Legal compliance as a minimum standard, which we’ll always aim to exceed
- Vigilance against unethical practices, including regular checks for modern slavery across our entire supply chain, including subcontractors
- Ongoing risk management and compliance checks
- A commitment to Diversity, Equity, Inclusion & Belonging
- Prompt and accurate payments
- A shared responsibility to uphold our Supplier Code of Conduct – we only work with suppliers who uphold these principles in their own supply chain.
We look to our suppliers to:
We’re committed to making a positive impact through everything we do, so we want to work with suppliers and partners who share our values and are dedicated to sustainable, responsible business practices.
Our Supplier Code outlines the standards we expect all suppliers to uphold when working with Unite Students—and the standards they can expect from us in return.
Our suppliers will:
· Conduct themselves transparently and openly in their business practices – our suppliers (prospective or in working with us) understand that unethical practices, conflicts of interest, fraud, tax evasion, bribery, corruption, and coercion, have no place in our supply chain and do not offer anything that may be considered as such to any of our colleagues
· Be professional and confidential, handling commercial and sensitive information with care even if it is not covered by contractual provisions
· Be our trusted advisors – suppliers are key to our success, and we listen to your voice on how together we can improve
· Maintain and where possible exceed legislative requirements, upholding all our policies and keeping their own affairs up to date, be that GDPR, Modern Slavery, IR35, tax compliance, or any other legal standard and, on request, are able to consistently demonstrate that they do so
· Minimise both their own and our impact on the environment – helping us to meet and exceed sustainability targets by assigning responsibility to a Senior Management representative and having appropriate sustainability
· Understand their impact on the micro and macro community – actively promoting corporate social responsibility
· Demonstrate the actions they undertake to ensure Diversity, Equity, Inclusion and Belonging in the workplace
· Help us to help them be paid efficiently and on time by only accepting orders with a valid Unite Students Purchase Order and always quoting it in full on any invoice
· Safeguard the integrity and security of their systems and comply with the relevant government standards and guidance. Suppliers must inform us if they become aware of any cyber security incident that affects or has the potential to affect us or our data
· Work in accordance with the terms & conditions that set out any trading relationship, be that by purchase order or under a mutually agreed contract
· Take care of the safety and working conditions of both our and their employees and colleagues – training, communicating, supporting, and making no concessions when it comes to health and safety.
Need more information?
Whether you’d like to explore working with us, need help with invoices or payments, or have an invoice to send, we’re here to help.
To find out more about working with us complete this form
If you need help with the supplier portal, supplier registration, PO queries or updating company information please contact: Apadmin@unitestudents.com
If you have a monthly statement to send us, or have a query relating to invoices or payments please email: AccountsPayable@unitestudents.com
If you have an invoice to send us, please email: APInvoices@unitestudents.com
*Please note this is not a managed mailbox and is for submitting invoices only.
If you would like to talk to us about working with us, please contact our procurement team at procurement-team@unitestudents.com
For any assistance with invoices, or outstanding payments, please contact our AP team at AccountsPayable@unitestudents.com
If you have an invoice to send us, please email APInvoices@unitestudents.com