Supplier Zone
We’re committed to building long-term, collaborative relationships with suppliers and contractors who are aligned with our purpose: Creating a Home for Success.
We provide a flexible, transparent, and mutually beneficial partnership for all our suppliers and work closely with them to raise standards and deliver responsible and transparent supply.
On this page, you’ll find key resources, including links to our Supplier Portal (for orders, account details and payments) and details of our Supplier Code, which outlines our expectations around ethical conduct, environmental responsibility, and shared values.


Working in partnership with us
Ensuring an ethical and fair procurement process and resulting supply chain is no easy task, and it is important that any company working with our business understands that we ask questions about how they mirror our values and minimum standards – not just at the start of the relationship but at regular intervals throughout, and our Procurement Team is on hand to help with this.
We believe great partnerships are built on trust, transparency, and shared values. When you work with Unite Group you can expect:
- A fair and respectful procurement process
- Equal and consistent treatment for all suppliers
- Professionalism and confidentiality
- Close collaboration
- Clear terms of engagement
- Ethical and transparent business practices
- A strong focus on health and safety
- Legal compliance as a minimum standard, which we’ll always aim to exceed
- Vigilance against unethical practices, including regular checks for modern slavery across our entire supply chain, including subcontractors
- Ongoing risk management and compliance checks
- A commitment to Diversity, Equity, Inclusion & Belonging
- Prompt and accurate payments
- A shared responsibility to uphold our Supplier Code of Conduct – we only work with suppliers who uphold these principles in their own supply chain.

What we expect
We’re committed to making a positive impact through everything we do, so we want to work with suppliers and partners who share our values and are dedicated to sustainable, responsible business practices.
Our Supplier Code outlines the standards we expect all suppliers to uphold when working with Unite Group - and the standards they can expect from us in return.

Supplier Account Portal
The Supplier Account Portal is your central hub for managing your account and transactions with Unite Group. Through the portal, registered suppliers can:
- View and track purchase orders
- Monitor payment terms and payment status
- Submit and view invoices
- Respond to tender opportunities
- Maintain and update supplier account and business information
For further support and guidance, registered suppliers can use this link below to view user guides on accessing and using the portal, along with a helpful FAQ document.
Supplier Account Portal – Helpful Resources
Select one of the links below for further guidance:
Supplier Account Portal – How to Activate your Account
Supplier Account Portal User Guides
Supplier Account Portal – Frequently Asked Questions

Supplier Maintenance Portal
The Supplier Maintenance Portal is the central platform for maintenance suppliers to manage reactive and planned maintenance work with Unite Group.
Through the portal, onboarding maintenance suppliers can:
- View and manage reactive and planned maintenance work orders
- Receive and respond to emergency and routine callouts
- Upload RAMs, completion notes, and supporting documentation
- Update work order statuses and submit completion details and costs
For further support and guidance, registered maintenance suppliers can use the link below to access information on portal access, onboarding materials, and FAQs.
Supplier Maintenance Portal – Helpful Resources
Select one of the links below for further guidance

Need more information?
How can we help?
I need help with the supplier account portal, supplier registration or a PO
Apadmin@unitestudents.com
I have a question about an invoice, payment or statement of accounts
AccountsPayable@unitestudents.com
I need to send an invoice
APInvoices@unitestudents.com
I have another procurement-related question
procurementteam@unitestudents.com