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Investing in young people and creating room for everyone. Our ambition is to be a leader on student inclusion, wellbeing and success.

This year has seen us going further than ever to support students and young people, aiming to advance opportunities, inclusion and belonging on a national scale. Our ambition goes beyond the students who live with us, to create positive change across the PBSA sector as a whole.

Case study

Going further to support student wellbeing

In 2023 we refined our approach on student wellbeing to align more closely with that of the wider HE sector. Our new Support to Stay framework provides a structure to support student wellbeing and mental health, defining graduated categories of concern.

Students are encouraged to give informed consent for us to share concerns with their university. Together with data-sharing agreements with university partners, this ensures more joined-up support can be provided. This approach also gives greater clarity on the type of concern which can be managed safely by our property teams, and which require escalation to our regional support team.

Creating a positive impact for

young people

Putting student safety first

Student safety is of the utmost importance at Unite Students. Our Birmingham North team’s focus on safety was recognised at our Stars Awards in November, picking up three awards.

We caught up with Davinder Sanghera, General Manager, and Dean Ditta, Student Safety Manager (Nights), about their award-winning safety approach.

Unite Foundation

We have continued as a partner and principal corporate donor to the wholly independent Unite Foundation, a charity which we set up over a decade ago to provide accommodation
scholarships to young people without family support.

Sector leading research

Through our sector-leading thought leadership, we also help universities and the wider Higher Education sector to understand the changing needs of students and applicants. Our research places a strong focus on inclusion, wellbeing and sustainability, while our Accommodation Matters podcast explores emerging sector issues on a monthly basis.


What’s next for our Resident Ambassador programme?
By students, for students - our Resident Ambassador programme helps students to build a community in our buildings while being paid for their time and effort. Heather Hunter, Resident Experience Programmes Officer, shares how we enhanced the scheme for this academic year, some of the events our Ambassadors have run across the UK this year, and how we’re tweaking the programme for 2024/25 to make it even better.
Our new sustainability report: How Unite Students is making a positive impact
At Unite Students, we talk a lot about sustainability. But what do our actions mean in a wider context, what are we aiming for, and what have we achieved so far? We’ve laid it all out in our first annual sustainability report – available to download now.
Meet our Regional Student Support Managers
Our three Regional Student Support Managers advise our frontline teams on complex support cases, work with university partners to provide a joined-up support process for students and help to develop our staff training. For University Mental Health Day, we spoke to Ami-Rose, Luke and Jenny to find out how they got into student support, what they want to achieve in 2024, and what issues they think need more focus in student support.
How accommodation teams can support national work on student mental health
Jenny Shaw (HE External Engagement Director at Unite Students) gives an overview of the work of the Higher Education Mental Health Implementation Taskforce, five actions for student accommodation teams and how you can submit your own good practice to inform the Taskforce’s work.

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