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We work in long-term, trusted partnerships with universities to enhance the student experience.

A trusted partner to Higher Education

Accommodation is ranked as one of the most important factors influencing student wellbeing.

We work with universities to provide their students with a Home for Success – a place where they can grow, belong, and thrive.

Research and insights

Living Black at University

Living Black at University is a major new report into Black students’ experience in UK student accommodation, commissioned by Unite Students and carried out by Halpin Partnership.

Research and insights

The climbing cost of living - Financial tips for students and parents

Our new independent research* has shown that students and parents are extremely worried about the increasing cost of living. We’ve teamed up with Blackbullion, a financial wellbeing platform with financial education and funding for students, to offer help and support for anyone who’s struggling to cope financially.

Generation z

Student expectations are evolving and they want to see improved social space and amenities catering for their interests, as well as the latest technology. University partners have higher expectations for students welfare.

We have trialled a number of new initiatives to respond to the changing needs of students. This included providing more information prior to arrival about accommodation, new features on the MyUnite app and increasing our welfare provision. We have also increased the event activity in properties, building communities for like-minded students who can connect through common interests. These events are run by our resident Ambassadors who provide peer-to-peer support and host a calendar of activities, enabling students to connect.

Student welfare support

We were the first in the sector to offer a student welfare service. Our in-house emergency contact centre is available 24/7 and students can find additional support via our partnership with Nightline. Almost half of the students who have used our welfare services say they would have left university without this support.

Rent rebates

The pandemic has been a uniquely challenging time for our business, but we took a lead in the sector as the first student accommodation provider to take decisive action on rent rebates. We supported students financially at a total cost of circa £100 million because we understood how important this was for their health, safety and wellbeing.

ResLife is an important part of bringing students together in their accommodation, and will continue to be important in future.

Digital platforms

Our services are developed using in-depth research into the requirements of today’s students. We have invested in digital platforms, including our student website and the MyUnite app, so we can respond quickly to issues related to routine aspects of our services. This helps our staff focus most of their time on areas that matter most to students.

Jenny Shaw summarises what we can expect to see from new students, based on the findings of our recent applicant survey and expert round table.


‘Creating meaningful change’: A Living Black at University Conference
The Unite Students Commission on Living Black at University is delighted to announce ‘Creating meaningful change’, a conference discussing how to make student accommodation a place of belonging for Black students. This one-day event, to be held on Monday 7th November, will bring together universities, accommodation providers, and diversity, equity and inclusion (DEI) leads in the sector.
Interview: Scotland’s changing student accommodation sector
In her 18 years in the Higher Education sector, Jo Blair has worked her way up to become one of Scotland’s foremost purpose-built student accommodation (PBSA) experts. As she moves into a new role as Head of Quality and Standards at Unite Students, we caught up with her about her new role, her experiences working with the Scottish government, and what the future holds for the Scottish PBSA market.
How can we use data to improve Black students’ experience?
The July meeting of the Unite Students Commission on Living Black at University explored how knowledge and data could be better harnessed to meet the needs of Black students and staff.
Preparing for 2022’s new students
Our latest episode of Accommodation Matters explores the findings of our recent applicant survey in more detail, including what this means on the ground, what the sector is doing to prepare for their arrival, and some areas of focus for the future.


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