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HE relationship contacts

We provide a flexible, collaborative and mutually beneficial partnership approach to delivering the accommodation that universities and their students need.

For general enquiries, customer service and other student-related matters, please contact our customer service channels at customerservices@unitestudents.com or 0300 303 8642.

If you’re a university or sector body looking to work in partnership with Unite Students, or an existing partner with a question for us, please feel free to get in touch with one of our senior level contacts:

Meet the team

Simon Jones - Group Higher Education Director

Simon oversees the Higher Education and University Partnership team, leading across engagement and relationship management, commercial strategy and in developing our Joint Venture schemes.

Simon joined Unite Students in 2007 and has held various senior leadership roles including Operations Director (UK), involving extensive engagement with our university partners; Business Development Director, focusing on Unite Students’ growth strategy, including the 2018 acquisition of Liberty Living; and Strategic Projects Director, leading on next generation student experience, product innovation and growth in adjacent markets. Prior to joining Unite Students, Simon spent 17 years with the Portakabin Group in a range of operational, sales and strategy roles.

Moray Notman - University Partner Commercial Director

Moray is responsible for the delivery of Unite Students' relationships strategy, with responsibilities including relationship management, sector engagement and university partnerships. Moray joined Unite Students in 2009. He was appointed University Partner Commercial Director in 2023 having held a variety of roles within Unite Students, most recently as University Engagement Director. Moray is an alumni of Robert Gordon University, Aberdeen.

Jenny Shaw - Higher Education External Engagement Director

Jenny has worked for Unite Students on HE sector engagement for the last ten years, and prior to this spent 17 years in the sector itself. She leads on student experience insight, national HE engagement and sector-wide projects. Contact Jenny for speaking engagements and student insights.