Navigation Toggle Icon

Student Accommodation Operator

of the Year

Unite Students is the UK’s largest owner manager and developer of purpose-built student accommodation, meeting the country’s demand for high-quality student housing.

We were named Student Accommodation Operator of the Year for the second year running at Property Week’s RESI Awards 2023. The award recognises our commitment to supporting students’ mental and physical health, as well as our diversity and inclusion initiatives.

Everything we do at Unite Students goes into providing a home, where the tens of thousands of students who live with us can thrive.

Download the report



Our annual report

Dive into our annual report to find out more about our 2023 strategy and performance.

Our sustainability report

Our sustainability report, 'Making a Positive Impact', provides a more comprehensive overview of our work, including further explanation of our Sustainability Framework and the progress we have made against this.


Our strategy

Delivering for our customers and universities

Our experience shapes how we are delivering for our customers and universities. We provide high-quality homes, equipped with passionate and committed teams, offering a stand-out student experience where wellbeing is prioritised.

A responsible and resilient business

The property sector needs to reduce its carbon footprint so like many businesses, we are playing our part. We are driving lasting improvements in our sustainability performance and aspire to lead the living sector on sustainability.

Attractive returns for stakeholders

Working closely with university partners, we are focused on increasing the supply of much-needed student accommodation and intend to invest to achieve this. We take our responsibilities seriously as leaders in the purpose-built student accommodation sector, which contributes to the UK economy and is closely aligned to the success of world-leading UK universities.


A positive outlook

Rents increased by 7.4% on a like-for-like basis for 2023/24. We maintained a high proportion of income let to universities, with 53% of beds provided under nomination agreements while also achieving our highest ever university NPS score.

Mike Burt 
Chief Financial Officer

Read our full financial review


Adjusted earnings per share¹
ERPA NTA per share¹
Total accounting return
Loan-to-value ratio
The financial statements are prepared in accordance with International Financial Reporting Standards (IFRS). The Unite Group uses Alternative Performance Measures (APMs), which are not defined or specified under IFRS. These APMs, which are not considered to be a substitute for IFRS measures, provide additional helpful information and are based on the European Public Real Estate Association (EPRA) best practice recommendations. The metrics are also used internally to measure and manage the business and to align to the performance-related conditions for Directors’ remuneration. See glossary for definitions and note 8 for calculations and reconciliations.
Safety (number of accidents)
Customer satisfaction
Employee engagement
Higher Education Trust
2023 value creation



Value creation in 2023:
• Embedded the Support to Stay programme with our university partners, delivering support when students needed it most.
• Provided access to a 24/7 student wellbeing helpline and digital therapy services.
• Trialled new design concepts for our bedrooms, kitchens and amenity spaces.
• Supported the award of 106 new accommodation scholarships by the Unite Foundation.
• Refreshed our service style, CARE, to further enhance customer service.

Our People

Reward and recognition programme introduced in 2023:
• 8% average pay award, with frontline teams receiving over 10% in uplifts, maintaining Real Living Wage.
• Introduced a sector-leading family leave policy.
• Embedded our diversity, equity, belonging and wellbeing strategy.
• Launched a dedicated training programme for General Managers.
• Launched in 2022, The Academy delivered 36,000 training events, through a personalised, tailored learning experience for our teams.


Value creation in 2023:
• Provided 37,000 beds to universities for the 2023/24 academic year.
• Secured planning permission to create a new college at Rushford Court in Durham with our long-term partners, the University of Durham and work started on site.
• Our Support to Stay framework links wellbeing services with those of our university partners.
• A sold-out conference by the Living Black Commission, the publication of toolkits on cultural services and research, an EDI Data Maturity Framework and practical tips, resources and case studies.


Value creation in 2023:
• We committed to the development of a further 3,000 beds which will free up more traditional accommodation in the communities where we operate.
• 29 community impact projects received 20 Silver and 9 Gold Positive Impact Awards.
• 22% of all employees participated in volunteering


Value creation in 2023:
• Spent £275 million with suppliers across development activity, cladding remediation and refurbishments.
• Higher quality service from suppliers, supporting improved NPS scores from customers.
• Reduced risk through an enhanced supplier vetting process.


Value creation in 2023:
• Delivered 99.8% occupancy and rental growth of 7.4% for the 2023/24 academic year.
• 8% growth in adjusted earnings per share (EPS).
• Total accounting return of 2.9%.
• Full year dividend per share of 35.4p.

Like what you read?

Click the sign up button to receive updates from us. 

Choose from the topics you’re most interested in, or our Higher Education newsletter, in which we share a selection of our latest research, blogs, podcasts and video content about student accommodation and wider student life.

You can unsubscribe or update your preferences at any time. Just click the link at the bottom of any email you receive from us or let us know by emailing

Sign up

Areas of interest(Required)
This field is for validation purposes and should be left unchanged.