Innovations and inspiration for 2024/25

The Higher Education sector is full of ideas for improving student life. Last year, we asked our listeners to get in touch with what ideas and initiatives they’d launched in their accommodation – and our listeners loved it. So we’re doing it all over again.

Join host Jen Steadman for this month’s episode of Accommodation Matters, where you’ll hear about initiatives to promote inclusion, safety and sustainability. Among other ideas, we look at a new app that’s helping to build student communities, a student safety campaign that’s brought together nine universities, and a podcast by and for students to support with belonging.

Our contributors include:

• Pete Collins, Partnership and Engagement Manager at University of Birmingham
• Ellie Drave, Product Manager at Unite Students
• James Greenwood, Head of Residential Life at London School of Economics and Political Science (LSE)
• Laura Burge, Senior Manager for Gender Equity, Respect and Inclusion at Deakin University
• Milana, Social Media Co-ordinator at the Unite Foundation
• Helen Strachan, Sustainability Manager at Unite Students
• Chloe Lloyd, Environment Manager at Unite Students

You can listen to the episode, or read the transcript, below.

Disclaimer: The views and opinions expressed in this podcast are the personal views of individual guest speakers and do not necessarily reflect the views of Unite Students and/or Unite Group plc. 

Episode transcript: Innovations and inspiration for 2024/25

Jen Steadman: Hello and welcome to Accommodation Matters, where we take a look at the big issues that affect student accommodation and the wider student experience. I’m Jen Steadman and I’m your host for our final episode of this season.

Last year we tried something new with our August podcast, we turned the microphone over to our listeners and asked them to share what new ideas they’d introduced for the year – and our listeners loved it. So we’re bringing you another helping of all the best new initiatives being pioneered in accommodation for the year ahead, covering inclusion, sustainability, and technology. There’s plenty of ideas and initiatives that you can explore, learn from, or even direct your own students to.

First up, we’re joined by Pete Collins from the University of Birmingham, talking about the uni’s innovative work to help students adapt to shared living at university.

Pete Collins: Hi, my name’s Pete Collins. I’m Partnership and Engagement Manager in the Student EDI team at University of Birmingham. I’m going to talk a little bit about an initiative that we started, which is an online learning environment for improving equality, diversity and inclusion on campus.

So what we found was that a lot of the EDI issues that crop up are between students, between different student groups. So we wanted to equip them with different strategies and knowledge about how to kind of navigate a diverse environment because a lot of the students that we work with, it’s their first time away from home. It’s their first time in such a diverse place and we very much take the philosophy that to create an inclusive campus culture, you need everybody on board. You need everybody to have a certain level of awareness, certain skillset to navigate those environments. So we developed an online learning platform with our EDI student ambassadors.

So we wanted it to be as engaging as possible, very student focused. It was very much a kind of co-creation project. Our ambassadors would help us devise the scripts, would help us record the films. We wanted it multimodal as well, to be as accessible as possible. So it was a case of having videos, audio and transcript, trying to keep it fairly lighthearted to get everybody up to a certain level of understanding how to approach equality, diversity and inclusion on campus.

It was tied very much into the UN’s sustainable development goals and ultimately what we wanted to achieve was that it would be something useful both for their time on campus and in their future careers. So those are a couple of angles that we use to promote it as skills development.

There’s all kinds of content on there. We’ve got stuff exploring equality legislation in the UK. We’ve got sociological and psychological interpretations of stigma, how it develops. We’ve got how to be an accessible team player. So in what ways are you making your content and team working accessible? We have intercultural competency development and all sorts of stuff, and one of the modules is around shared living.

So for a lot of students it may be the first time that they’ve had to live in a space with diverse groups of people and we wanted to find a way to help them navigate that, prepare for some of the differences that they may be experiencing, really how to process that.

So we came up with a module, it was co-written by one of our former student ambassadors, and she did a fantastic job of using her experience of sharing with somebody that she’d never interacted with before and talked through her process about how over time they came to mutual understanding and respect, got to learn more about each other’s cultures and how ultimately it was a very enriching experience and the accommodation team are using that module as a kind of primer to kind of get students ready for what to expect when they arrive on campus.

So it’s been incredibly well received. We’ve had hundreds and thousands of page views for the Canvas course. It gets great feedback for its engagement. We’ve had various different departments get in touch with us about embedding it directly into the curriculum and we’ve had other universities contact us using it as a kind of exemplar of how to make student focused EDI content and seeing what ways we could maybe share and collaborate or develop their own version.

Yeah, it’s been an interesting ride. It’s been really cool. It has faced a little bit of criticism in so far as some people feel like it doesn’t go deep enough into certain issues and I completely understand that. But what we’re trying to achieve is not about becoming an EDI professional as such. It’s more about giving a baseline understanding to get people all to a certain level of awareness to help make campus life more cohesive and less tensions between different groups.

And if you are somebody that is already ahead of the game and already knows that stuff, that’s fantastic. There’s additional resources that you can go out and explore a little bit deeper. But this is more about that kind of baseline entry level approach to the quality diversity and inclusion. But all in all, it’s been an incredibly positive and rewarding experience, particularly co-creating the content with the students, understanding what it is that they feel would be useful in this kind of environment.

Jen: Yeah, that’s some great work from the University of Birmingham. We’ve seen consistently in the Applicant Index that young people really do want to meet people from all walks of life at university, but navigating that in a living environment is not necessarily the same thing. So yeah, it’s great to hear about that. Thanks Pete for sending that in.

Something that young people might feel a bit more confident when they come to university is apps and technology. Back in 2013, Unite Students became the first PBSA provider to have a student app, but times and technologies have changed and students now have much more sophisticated digital needs. So for the new academic year, we are introducing a new student app.

Ellie Drave, Product Manager at Unite Students, is here to tell you all about the new app, including how student insight has informed its development and what new features are included.

Ellie Drave: So I wasn’t working at Unite back in 2013, but my understanding of the history of the app as a channel for Unite was that originally it was quite a business driven decision and we needed a way for students to log maintenance requests and let us know when something needed to be fixed. We started then to get a lot more focused around how we can enhance our customer experience and provide something much more unique with our U Chat feature, which was allowing students to chat to their flatmates before they moved in.

So we made the decision that we were going to build a brand new app in a modern tech framework that allowed us to unlock a user experience and user interface for our students that was much nearer to their expectations. One of the really interesting things I think, is that while our app today, the existing app, was no longer providing a fast enough or modern enough experience for students to really capture them and utilise that app in its fullness, we reliably every single year saw over 90% of our student cohort download that app after making their booking.

So we could see that students really expected to be served via that channel. That was how they expected to interact with us as a service provider in their life. But very quickly after they’d checked in and they’d already used it to chat to their flatmates, we saw a really significant drop off of about up to 70% of our users no longer using the app.

We really went back to the bare bones of the product strategy. We did a bunch of research with our students, and that is always ongoing. It’s been very much informed by what our students tell us they want at different parts in the student journey and what their key challenges are. We went out to the business because our teams have great ideas about how this channel could be used. They felt the frustrations of the existing channel over the last few years.

Once we put together the product vision and the product strategy for the new app, we roadshowed it around the business, made sure that every department was on board, was tweaking things here and there while also maintaining a key tenet of providing value to our students in the way that we intended, which was across three pillars: safety, independence, and belonging.

We, from looking at all of the needs and challenges of the students, then started to ideate as a business about what features we could build to meet those needs. That was a big improvement on what we had today, while also maintained business process continuity in areas where the existing app was already supporting those business processes.

Jen: So what functionality does the app have? What have you kept from the previous app and what’s brand new?

Ellie: A really cool tenet of our strategy around the app is that it will become the primary channel that is serving our customers post sale. So once they’ve made their booking and they’ve completed their booking on the website, which will be the primary channel that they’re using pre-sale as they’re finding, choosing and purchasing their accommodation, the app, then we are going to be shifting customers over into that channel to serve their needs and be the key place they go for all of their interactions with Unite Students in their preparation for living with us, whilst they’re living with us.

So that initial foundation that we’ve built out is a brand new tool for our users to use to sign in or activate their account. They jump in, they’ll have a brand new homepage that will have content and exclusive offers and deals and tasks for them to complete at different stages in the customer journey.

So that homepage will be tailored to where they are in the journey. We have a pre-check in version of that homepage for instance, which at the top is really championing the fact that the next thing they need to do is complete the digital check-in process, which I’ll touch on in a second. Like I say, it has our Uni Kit Out partnership for instance, that is there front and centre, letting them know that if they’re worried about packing, which we know is a key concern at that point, they can take that worry away from themselves.

We’re also letting them know about all the features that they’re going to get available to them once they check in with us. And then there’s a nice little piece around how we keep them safe and our buildings to try and assuage any concerns around that as well. But once they’ve checked in, that homepage changes over to have quick links at the top to some of the key practical and community-based features, which they’ll use throughout their day-to-day life with us.

And also then the content further down the page will also be relevant to advice that we want to provide them, content that we’ve created to help guide them through those initial early stages of university and independent living, which we know can be fun but very challenging.

Beyond that homepage, we have the inbox where our teams can target emergency communications notifications to them if they have had a parcel arrive, their check-in survey or any other surveys throughout the year so they can let us know about how we’re doing. All of those sort of business messages from Unite will be sent into that inbox.

So beyond check-in, our users get access to their flat chat to provide our students with a really modern, interactive, engaging experience from a modern social media messaging platform.

What they also get enrolled into is our property communities. So in a more open style forum, but still very social media-esque, students are enrolled into a channel with all of the other students in their building so they can chat to their neighbours, get to know people a bit more, and our teams will also be posting in these channels to promote events and provide service alerts, welcome messages and messages around Christmas time, things like that. Throughout the flat chats and the property community, students will be able to view each other’s user profiles, which is another really nice piece of functionality that’s never existed before.

Allowing students to just add a little bit more about themselves in a bio, add their pronouns, add a photo if they so wish. And all of these channels are moderated by state-of-the-art AI, preventing any messages, photos or images that are inappropriate based on the criteria we’ve set. So rest assure our students are safeguarded.

Under the services area of our app, we have students being able to raise a maintenance request, let us know when they’re locked out so that we can come let them in, and also alert us to any noise complaints that they might want to make if things are too noisy.

And then under support, we have direct links out to our student wellbeing helpline. Students can tap immediately in there to call that 24/7 dedicated helpline from our partner Health Assured and access immediate wellbeing support. But beyond that, we also have helpful content and resources and signposting for any other issues around their wellbeing, be that social, financial, physical or social wellbeing.

Jen: You mentioned I think earlier that you’ve worked with students to develop it and get feedback. Could you tell us a little bit about that?

Ellie: Absolutely. So students have been at the forefront of the new app development from the very, very beginning back when we were crafting what the vision and the strategy of that channel should be. It was based on speaking to our students, doing extensive research, looking at all the feedback they’d given us over the years that allowed us to form that strategy and pull it together.

And then once we had identified what the initial set of features were going to be, we did extensive user research on each of those features to understand students’ priorities in that space. We then used that feedback from students to craft initial versions of the designs of the app, which we again, prototype tested with students, showed them the features, allowed them to tap around them, got really solid feedback on exactly how the journeys needed to be to be intuitive for students so that they immediately understood how to use the app, and felt engaged and felt positive feedback from us.

Once the feature has been developed, the actual live app itself is placed into the hands of students so that they can play around with it. Not only try and break it for us so we can fix issues, but also we can get real life feedback from them.

We even have under the account here on the app, we have a little note to students that this has been made with love by Unite Students because I really do feel like the whole team that has worked on this has come always from a place of how can we help the students at a really exciting yet difficult time in their lives? How can we really support them has always been the key driving force of this team.

Jen: Thanks, Ellie. It’s great to hear about the app and how passionate you are about what you and the team created there, so thanks for talking us through it.

Now our next segment looks at a really serious issue and I’d like to thank James Greenwood from London School of Economics and Political Science for sending this in. He’s talking about LSE’s new consent education programme, and this is just a content note in advance to let you know that this segment will touch on sexual and gender harassment.

James Greenwood: Hello, my name’s James and I’m the Head of Residential Life at the London School of Economics and Political Science. I’m also really involved with lots of different associations including CUBO and the global ACUHO-i association through doing lots of residential life initiatives.

So at the moment at LSE, we are making consent education a compulsory part of the halls living experience and some of the reasoning behind that is that nationally across the UK in the past year, we’ve seen over 1 million cases of sexual harassment and about three quarters of those are against women. So at LSE, we believe that our consent education programme is a way of taking proactive measures against things like this.

We do have a great ‘report and support’ system in place so students are able to report things of concern confidentially. However, during 22/23 academic year, we recorded around 15 cases of sexual harassment across our campus, which might not seem like a large number for such a huge institution, but we’re taking proactive measures to try and get this number as close as possible to zero.

To achieve some of this, we’re working with our students’ union and also others across LSE, including our equality, diversity and inclusion teams, and what we will do is launch a two-step consent programme. The idea being is that step one is a short online overview course, which will introduce the concept of consent and how this works within the UK and what the responsibilities are of our students. Step two is an in-person two hour workshop delivered by fellow trained-up LSE students, and we hope this will create a strong peer-to-peer experience of training. We’re also able to offer survivor-only workshops.

To complement all of this we’ve also created an incredibly strong and powerful short YouTube clip, which gives an overview of the consent programmes at LSE. We have been running consent programmes for a few years now, although never really making it as compulsory as what we’d like to now, but all of the feedback we’ve got so far from students has been overarchingly quite positive.

And to measure some of this success and to see how this goes in the future, we hope to achieve around 90 to 95% completion rate of the consent programmes. We also hope to see a clear reduction in recorded sexual harassment cases and hopefully offer a valuable consent education experience that our students not only can use during their time at LSE, but also once they leave us and maybe even in their personal and future careers.

Jen: It’s a really worthwhile piece of work that James and the team are doing at LSE and definitely something for others to think about in the sector.

Now we’ve also had a submission all the way from Australia on a similar topic, so it’s really interesting to see how these initiatives complement each other. Laura Burge from Deakin University is here to share what her team is doing to combat sexual harm, improve education, and increase visibility of support services.

Laura Burge: Hi, my name is Laura Burge. I’m the Senior Manager of Gender, Equity, Respect and Inclusion at Deakin University, based in Victoria in Australia. I’m also the lead for the state-based Victorian Tertiary Primary Prevention Network, which is a community of practise which brings together practitioners to share resources, ideas, successes and challenges in relation to the promotion of safe and respectful university communities and the prevention of sexual assault and sexual harassment.

Sexual harm or gender-based violence has been an area of focus here in Australia, like in the UK, for many years – most notably since the release of our first national survey in 2017. This survey highlighted prevalence rates of sexual assault and sexual harassment in university context, mirroring some of the statistics in the broader community. The results of a second national survey released in 2022 again highlighted those high prevalence rates and data also revealed significant under-reporting of sexual assault and sexual harassment with low levels of awareness of support services or report options.

At present here in Australia, we are awaiting the release of a national Higher Education Code to prevent and respond to gender-based violence, which is due to be legislated by the first of Jan 2025. A significant programme of work has been undertaken within Deakin, my own university, to improve our approach to prevent, respond, and support those affected by sexual harm.

And this is including but isn’t limited to: the creation of a free, confidential, and professional primary point of contact for sexual harm; the implementation of a confidential internal database to record disclosures of sexual harm; the establishment of an advisory group which governs and reviews plans and activities; and delivery of various education and capacity-building offerings, which have included online modules and face-to-face training for staff and students.

There are two initiatives that I wanted to speak about today, which may be of interest for further discussion. In more recent news, we’ve been exploring opportunities to work collaboratively with other universities via the Victorian Network, which I’m responsible for leading, and this has included the development and delivery of a coordinated and collaborative Respect at Uni campaign, which we held for the first time in March 2023, and again repeated this year in March 2024.

The Respect at Uni campaign is designed to raise awareness of the programme of work underway within universities to promote respect and prevent sexual harm, promote the availability of ‘support and report’ services for those affected, and to encourage active participation and engagement of all members of our communities in promoting a respectful and safe environment.

As part of the campaign, nine universities in the state committed to a shared logo, a campaign statement and messaging, and those universities facilitated a range of on-campus and online events and activities with programmes including guest speakers, online pledge walls, on-campus activations, webinars, and capacity building and awareness raising initiatives. Individual could elect to deliver events and activities as best suited their level of resourcing, location and cohort.

And in addition to individual programming within each universities, several events were open to all students and staff across the state. While students were the primary audience, many universities promoted to staff, members of the broader public and their alumni. Many also elected to deliver aligned social media campaigns, promoting their own programme events, policies, educational materials, support services and messages of support from senior leaders, students and staff.

Students were engaged in various ways as part of planning, design and delivery, often as part of associated digital campaigns and more frequently as part of delivery, facilitating events on campus activations or co-delivering training. I think the advantage of this particular initiative involving multiple universities is that it has really the power to strengthen messaging, raise awareness, broaden reach and influence, increase visibility, and really amplify commitment to the promotion of respect and the prevention of sexual harm in our university settings.

Some of the key benefits of that campaign included our ability to leverage diverse expertise across the sector to share resourcing – particularly at a time when we are really, I guess, resource/staff poor, time-poor, funding-poor -expanded networking opportunities, not only for our students and staff, and really the potential for longer term sustainability and continued impact hopefully over time. Planning is also now underway for the third iteration of this campaign in 2025, and we have seen interest from across Australia and beyond in being part of this coordinated campaign.

The second project that I wanted to share today has involved the design, development and delivery of a university-wide pre-placement module. So that national survey data that I mentioned previously also highlighted that student placements or work-integrated learning as it’s known here in Australia, are a high-risk environment for gender-based violence or sexual harm. And as such, over the past few years, our team has partnered with work-integrated learning teams in the faculties to enhance awareness of support and support services.

The objectives of this particular module are to advise students of their rights to a respectful and inclusive workplace experience and to help them understand where to seek advice and support through the provision of case study examples.

This module was developed in partnership and consultation with those work integrated learning teams and reviewed by our local sexual assault and family violence service. Students are going to be invited to provide feedback over coming months as the module is about to be launched. It will be available to all students at any time to complete in advance of participation in a placement.

So far, early feedback from those work integrated learning teams and the sexual assault service has been really positive and plans are underway at the moment to communicate availability of the module to all members of our university community, to develop associated assessment materials for academics to use to embed the module within coursework, and to really continue to review the embedded feedback metrics we have in the module to enhance content and to ensure that we’re reviewing impact and student learning.

Jen: Thanks for that, Laura. Again, some really important work going on there and food for thought for universities about collaborative working and raising awareness of sexual harm.

Now, we’ve been lucky enough to feature the Unite Foundation on a few of our podcasts in the past, but they’ve actually got their own podcast called This Is Us, which is created by and for students. It’s just relaunched for a new season. So next up is Milana, a third year student on the Unite Foundation scholarship. She’s going to share a little bit about the charity, the podcast, and why it matters.

Milana: Hi, I’m Milana. I’m on the Unite Foundation scholarship and I work for the charity as part of the social media team. You can find me, Shanti and Courtney by search for This Is Us At Uni on Instagram, TikTok and Twitter.

If you haven’t heard of Unite Foundation, it’s a charity that supports estranged and care-experienced students with a rent-free home at university. I’m going into my third year in September, and thanks to the scholarship, I was able to move to a nice city such as Leicester and have my own place, which allowed me to enjoy my uni life just like any other student. This Is Us was set up to give students on the scholarship a platform to talk honestly about our experiences in higher education and why all the strange and care experience students should have a free home at university.

As well as having our own social media channels, we also have our own podcast by and for estranged and care-experienced students. The podcast is hosted by Paige, produced by Zach and King recorded the intro – they’re all from the scholarship. Paige chats to estranged and care-experienced students from all over the country about uni life, the highs, the lows, the places to go, and the importance of having somewhere to call home.

It’s the only podcast by and for students like us, and we love creating something that’s real, relatable and often fun. People have told us it’s been a great comfort to them, especially if they don’t know other people at uni who come from similar backgrounds, which we love to hear.

We are also members of All Of Us, a community for all estranged and care experienced students that the Unite Foundation supports. It’s another great way to connect with other students on and not on the scholarship. You can find out more about that at www.allofus.uk. We’d love you to give our podcast to listen, and if you enjoy it, leave a review. Search for This Is Us podcast on Apple Podcasts, Spotify or your favourite streaming platform.

Jen: Thanks for that, Milana. It’s really great to hear how the podcast has helped you. So those of you listening at home, please do give it a listen or share it with your own estranged and care experienced students because that community really does matter.

Now, we’ve talked a lot about our sustainability commitments and targets at Unite Students, and you may remember that last year we ran a sustainability miniseries on the podcast – but getting people to live and act sustainably can be a real challenge. Our final contributors today are Helen Strachan and Chloe Lloyd from Unite Students, and they’re here to talk about their brand new sustainable events toolkit.

Helen Strachan: Thanks, Jen. I’m Helen Strachan, Sustainability Manager at Unite Students.

Chloe Lloyd: And I’m Chloe Lloyd, Environment Manager at Unite Students.

Jen: Perfect. So could you tell me a little bit about your initiative, what it is, why you’ve introduced it and how it works?

Helen: Sure. So a huge part of creating a Home for Success is about welcoming students, creating a great place to live and helping them engage with their peers through events in their accommodation.

We’ve recently shared our sustainable events toolkit with staff and our Resident Ambassadors. The toolkit was developed from a review of our Positive Impact actions – Positive Impact being our employee engagement programme, which helps us achieve our responsible business objectives. The actions encourage staff to make a meaningful difference within their accommodation with students and with their community.

Teams are rewarded bronze, silver, gold depending on the impact of their project, with bronze being the minimum expected level of participation for all teams. We noticed a trend towards sustainable events happening anyway organically in our properties and really wanted to encourage this to happen further by adding in an action to our bronze impact to encourage staff to run more events with a sustainability theme.

Jen: So how did you develop the toolkit and what are some of the examples of successful sustainable events that you’ve seen in our buildings?

Helen: So we developed the toolkit to support the bronze actions and the toolkit includes hints, tips, and instructions on how to deliver sustainable events and how to run other events more sustainably, which we felt was really important, that as much as we do, especially with our students, is done as sustainably as possible.

Chloe: And really our operations team are the real heroes here. We spent time learning about some of the events they’ve already delivered, and rather than trying to reinvent them, we just decided to shine a light on some of the examples of what they’ve done.

So we actually found a huge amount of events. So like Birmingham North, they did a fundraising day where they had sumo wrestlers and some stools – looked like great fun, kind of upset that I didn’t get an invite! Also, Bath did a clothing swap shop, and again, they added their own flavour to it with a nice pirate theme… which I’m not quite sure how you have a swap shop with pirate theme, but it seemed to have got a lot of attendants.

We had paint parties as well where students were given sustainable items to paint in Glasgow. They did a tote bag painting session with an anime theme, which seemed to have gone down really well. In Portsmouth, they did an event around the Big Plastic Count in July, and basically you get your plastic from your bin and audit what you are producing, and then think about what you could do to reduce that.

We also had Swindon getting outdoors and promoting their outdoor spaces by painting some benches, gardening, and just giving it a bit of a spruce up with the students supporting. And then in Leicester, we did the Christmas jumper appeal again, raising money for Save the Children. There’s so many more as well. I’m just shining a light on a few.

We’ve also created a list of considerations to apply to all events. So again, just trying to reduce resource consumption at every event.

For example, a pizza party, making sure your cardboard ends up in the right bin, and then say you have a fizzy drink offered alongside the pizza. Can you produce your plastic by buying 2L fizzy drink bottles, maybe encouraging the students to bring down a mug that they could have the fizzy drink in, reducing paper cups or plastic cups? But also with the 2L bottle, it’s much better to have that one container than four 500ml bottles.

Jen: Perfect. Well, it’ll be really exciting to see how that pans out over the next year, and I think it’s great that we’re taking something that’s already happening and using it to fuel even more of that to really make sure that sustainability is at the heart of a great living experience.

So great to hear from both of you. Thank you so much for giving up your time to talk about this exciting new initiative, and I’m sure there’s some ideas that we can share with universities there.

Helen: Thanks, Jen.

Jen: And that’s a wrap. Thank you to Helen and Chloe for talking about the toolkit. And indeed, thank you to everyone who contributed to this episode. It’s always such a privilege to hear about all the brilliant new ideas and initiatives that are happening in universities across the country.

Thank you also to Ed Palmer, our fantastic producer; Jenny Shaw, our usual and inimitable host; all our guests who kindly offered their time and expertise over the past six months; and, of course, to those of you who listen to Accommodation Matters each month. We couldn’t do this without you.

If you like the show, please do let us know and you should let others know too! You can rate us on your favourite podcast platform, share our LinkedIn posts, or get in touch at hello@unitestudents.com. We’d love to hear from you.

As for us, this is our final full episode of the series. We have a bonus mini episode coming next month, but you’ll have to wait until October for a brand new series. And I have to say the first episode will be something really special: it’s our very first live podcast episode. You can watch it being recorded live and ask your own questions by signing up for GSL Live on the 17th of October.

Until then, you take care and have a wonderful summer. Bye for now.