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A Day in the Life Of

A Day in the Life of… our Birmingham South city team

We’re proud of all our city teams and how they deliver a great student experience – but in 2023, it was our Birmingham South team who scooped our internal Teamwork award. We spoke to Mitchell Fellows (General Manager), Dan Ruscoe (Student Experience Manager) and Nardi Kinson (Student Experience Team Leader) to find out how they work together, what makes them an award-winning team and what they love about working in the Birmingham South team.

A Day in the Life of… a Housekeeping Team

Our housekeeping teams do much more than just keeping our buildings spick and span – they’re a trusted, supportive presence for our residents and play an important role in picking up student wellbeing concerns. We caught up with Margaret Graham (Housekeeping Team Leader), Liz Park and Radi Dimitrova (Housekeeping Team Members) from our experienced Glasgow housekeeping team to hear about a typical day in their role, how their role supports the student experience, and the importance of teamwork.

A Day in the Life of… a Facilities Manager at Unite Students

Our Facilities teams are the unsung heroes that keep everything working in our properties – but what does that look like from day to day? We spoke to Andy Hayes, Facilities Manager for Liverpool North, about what a typical day looks like in his role, how his team works together to fix issues on-site, and how his teams support the student experience in our buildings.

A Day in the Life of… a Student Experience Team Leader at Unite Students

Our Day in the Life interview series is back, shining a spotlight on our frontline employees and the fantastic work they do to help students thrive in our buildings. This time, we spoke to Henriett ‘Hena’ Olah-Nagy, Student Experience Team Leader at Cambrian Point, Cardiff to find out what a typical day looks like in her role, some of the events she’s supported students with, and how her own experiences of moving to the UK have helped her to support international students as they settle into life in the UK.

A Day in the Life of… a Student Safety Manager (Nights)

What’s it like to work nights in the Unite Students safety team? We spoke to Dave Booth, Student Safety Manager (Nights) in Durham, about what his role looks like, its importance in providing a great student experience 24/7, and how he’s been an ally to LGBTQ+ students.

A Day in the Life of… a General Manager at Unite Students

Unite Students’ Day in the Life series is back to shine a spotlight on more of our frontline employees and the fantastic work they do in our city teams. First up is Karina Croft, General Manager for Leeds North, who has been with Unite Students since 2005 and last year won the CEO Award at our internal Stars Awards – we hear about a typical day in her role, how it felt to be recognised, and the most unusual situation she’s had to deal with.

A Day in the Life of… a Residence Life Warden

We caught up with Leeds-based Residence Life Warden Jan Spalek about his experience of living alongside students at Clarence Dock Village, his insights into creating community through student events, and the clamour for in-person events following the disruption of Covid-19.

A Day in the Life of… a Service and Sales Advisor

In our feature series A Day in the Life Of…, we introduce some of our people on the front lines at Unite Students, working to make students’ accommodation experience the best it can be. Chaquile Damoah, a London-based Service and Sales Advisor, tells us more about his role, as well as some stories from his time on reception.

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