Insights

A year ago, we set out on a bold mission: to transform how we understand, support, and serve the students who live with us. That mission became ResX360, a customer relationship management system which allows us to better support residents. It’s designed to connect people, systems, and data in a way that enhances every stage of our residents’ journey. 

On Thursday 4 September, we hosted a session on values-led partnerships at Universities UK's Annual Members Conference. Jenny Shaw, HE External Engagement Director, shares how themes of innovation and collaboration were not only key to our panel - but to the whole conference.

The Applicant Index 2025, now in its fourth year, is our annual research into each year’s university applicants – helping universities track how applicant needs are evolving over time.

Run by our Resident Ambassadors, our student events programme has never been more popular with our residents. We look at what events are most popular and why it matters.

In an competitive student market, understanding student satisfaction in accommodation has never been more important. Our April podcast episode gets into it.

We caught up with Becca Hayhurst, our Head of Resident Experience, about her highlights and priorities for the year.

Join host Jenny Shaw and an expert panel for a deep dive into how compassion is shaping new approaches across UK Higher Education, in student support and beyond.

Living Black at University was published three years ago this week. Whether you’ve fully embraced it, taken some first steps or are brand new to it, we’d love to hear from Higher Education partners in our new impact survey.

We’ve partnered with the Unite Foundation to commission a new report from the Social Market Foundation, to identify what needs to be done to support more estranged and care experienced young people to go to university and succeed.

International students make up 26% of the UK’s student population and add £37 billion to its economy. Here’s what 2024’s Applicant Index report tells us about international applicants and how they differ from applicants from the UK.

In our 2024 Applicant Index, we found that care experienced applicants were more likely to anticipate a sense of culture shock than any other group. In a special guest blog, the Unite Foundation speaks to students about their experiences of culture shock.

To celebrate four years of Accommodation Matters, we took the show on the road to GSL Live and recorded a live episode! Join host Jenny Shaw for a lively panel discussion about designing community within student accommodation – including how the physical design can support community-building, the role of accommodation teams, whether themed accommodation works, and how to measure the success of community-building events.